TERMS AND CONDITIONS

1. Acceptance of Terms By accessing or using Creative Merchandise's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

2. Services Creative Merchandise provides customizable merchandise solutions including but not limited to apparel, promotional items, and accessories. We facilitate the design, production, and distribution of these items.

3. Ordering Process a. Orders can be placed through our website or by contacting our sales representatives directly. b. All orders are subject to acceptance by Creative Merchandise. c. Prices, quantities, and availability of items are subject to change without prior notice. d. Customised merchandise orders may require approval of artwork or design mock-ups before production begins.

4. Payment a. Payment terms will be provided upon order confirmation. b. Payment methods accepted include credit/debit cards, bank transfers, and other agreed-upon methods. c. Orders are processed upon receipt of payment. d. All prices are exclusive of applicable taxes and shipping charges, unless otherwise stated.

5. Production and Delivery a. Production times vary depending on the type and quantity of items ordered. b. Creative Merchandise will make reasonable efforts to meet delivery deadlines, but we do not guarantee specific delivery dates. c. Delivery costs and times are estimated and may vary based on location and shipping method. d. Risk of loss or damage to products transfers to the customer upon delivery.

6. Returns and Refunds See our policy here.

7. Intellectual Property a. Customers are responsible for ensuring they have the necessary rights to use any logos, trademarks, or other intellectual property provided for customisation. b. Creative Merchandise retains the right to refuse to produce any item that infringes upon the intellectual property rights of others.

8. Limitation of Liability a. Creative Merchandise is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services or products. b. Our liability in any circumstance is limited to the amount paid for the products or services in question.

9. Privacy Policy a. We collect and process personal information in accordance with our Privacy Policy, available on our website. b. By using our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

10. Modifications Creative Merchandise reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after any such changes constitutes acceptance of the updated Terms and Conditions.

12. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us:

01234 910202

sales@creativemerchandise.co.uk